Privacy Policy

360 Tutoring Online (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it by complying with this policy. Because 360 Tutoring Online is a learning environment for children, we take extra precautions to protect their privacy, especially for children under the age of 13.

Privacy Statement

360 Tutoring Online is a service that enables parents or guardians (“Parents”) to enroll their children (“Learners”) in online tutoring sessions, as well as registered teachers (“Tutors”) to develop, market, and deliver such lessons (the “Services”). This Privacy Policy explains how 360 Tutoring Online collects and utilizes personal information from registered Parents, Tutors, and Learners of our Services, as well as visitors to our website (www.360tutoring.online) and related applications (collectively, the “Sites”).

We will only use your personal information in accordance with this policy unless otherwise required by applicable law.

This policy applies to information we collect, use, or disclose about you:

• On our Sites.
• In email, text, phone calls, and other communications between you and 360 Tutoring Online.
• When you interact with our services, applications, or advertising if they include links to this policy.

This policy does not apply to information:

• Collected offline or through other channels not operated by us.
• Collected by third parties through applications, plugins, or links available on our Sites.

By accessing or using our Sites, you indicate that you understand, accept, and consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information: Name, mailing address, email address, phone number, IP address, username, or any other identifiers used to contact you.
2. Non-Personal Information: Statistical data, demographics, or aggregated information that does not identify an individual directly.
3. Sensitive Information: Information parents voluntarily share, such as learning needs, disabilities, or special requirements for classes.
4. Technical Information: Login details, browser type/version, device information, and browsing activity.
5. Tutoring Data: Content, video/audio recordings of classes, and documents shared during tutoring sessions.

How We Collect Information

We collect information in the following ways:

• Directly from you when you register, fill out forms, or communicate with us.
• Automatically when you navigate through our Sites (e.g., cookies, analytics, IP addresses).
• From third-party integrations such as video conferencing platforms.

How We Use Your Information

We use the information we collect to:

• Deliver and improve our tutoring services.
• Provide account-related notifications.
• Customize your learning experience.
• Conduct safety and security checks for tutors.
• Comply with legal obligations.
• Communicate with you about updates, promotions, or changes.

Class recordings may be used for quality assurance, feedback, and customer support.

Disclosure of Information

We may share your information with:

• Tutors, for the purpose of delivering lessons.
• Service providers, contractors, and third parties who support our operations.
• Legal authorities, when required by law.
• In case of a business transfer such as a merger or acquisition.

We will never sell your personal information to advertisers or third parties.

Data Security

We implement industry-standard security measures to protect your personal data. However, no method of data transmission over the Internet can be guaranteed 100% secure.

Data Retention

We retain personal data only as long as necessary to provide services or comply with legal obligations. Data may be anonymized and used for business analysis.

Children’s Privacy

We do not knowingly collect information from children under the age of 13 without parental consent. If you believe we have collected data from a child under 13, please contact us immediately, and we will delete such information.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us. You may also withdraw your consent to data collection at any time, but this may limit our ability to provide services.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “last updated” date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 Email: info@360tutoring.online
📞 Phone: +61 468147565
🌐 Website: www.360tutoring.online

Last updated: 10 August 2025